Are you a friendly and customer-focused individual looking for a rewarding career in the automotive industry? Mercedes-Benz of Tysons Corner, a premier Tysons Corner Mercedes Dealership, is seeking a dynamic Receptionist to be the first point of contact for our valued customers. If you thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences, we encourage you to apply!
At Mercedes-Benz of Tysons Corner, we believe our employees are our greatest asset. As part of Penske Automotive Group, a Fortune 500 company and consistently recognized as one of the “Best Dealerships to Work For” by Automotive News, we offer a professionally and financially satisfying career path. We are also proud to be named among Glassdoor’s Best Places to Work, reflecting our commitment to a positive and supportive work environment. Joining our team means becoming part of a values-driven culture built on integrity, professionalism, excellence, and teamwork. We are dedicated to providing our employees with the resources and opportunities they need to grow and succeed.
What We Offer at Our Tysons Corner Mercedes Dealership:
- Career Growth: We invest in our employees with comprehensive training programs and resources designed to foster career advancement. Your growth is tailored to your individual performance, experience, and interests.
- Comprehensive Benefits: We offer a robust benefits program, including various health care options (medical, dental, and vision), and a 401k savings and retirement plan with a company match to secure your future.
- Award-Winning Workplace: Be part of a dealership recognized as a top workplace, reflecting our commitment to employee satisfaction and a positive work environment.
- Values-Driven Culture: Work within a team that prioritizes integrity, professionalism, excellence, and teamwork, creating a supportive and collaborative atmosphere.
Your Role as Receptionist at Our Tysons Corner Mercedes Dealership:
As the Receptionist at our Tysons Corner Mercedes dealership, you are the face of our dealership. You will play a crucial role in creating a positive first impression for every customer, whether they contact us by phone or visit us in person. Your responsibilities will include:
- Exceptional Customer Service: Greet and assist customers with courtesy, accuracy, and professionalism, ensuring an outstanding experience from the moment they connect with our dealership.
- Connecting Customers: Efficiently connect customers with the appropriate members of our sales and service teams, both in person and via phone, ensuring their needs are addressed promptly.
- Professional Communication: Manage telephone switchboards with expertise, handling customer calls effectively and directing them to the correct department.
- Data Entry: Accurately enter basic customer demographic information into our sales control system as required.
- Team Support: Provide support to the dealership sales and service teams during events, peak service hours, and as needed, which may include occasional non-traditional hours.
What We Are Looking For:
We are seeking individuals who are genuinely interested in providing exceptional customer service and possess the following qualities:
- Customer-Focused Attitude: A genuine desire to provide an exceptional customer experience is essential.
- Positive and Enthusiastic Demeanor: Friendliness, enthusiasm, and a positive “team-player” attitude are highly valued.
- Excellent Communication Skills: Strong communication, interpersonal, and organizational skills are necessary for success in this role.
- Reliability and Work Ethic: Reliability and a strong work ethic, with the ability to thrive in a fast-paced, results-driven environment, are crucial.
Join the Premier Tysons Corner Mercedes Dealership Team!
If you are looking for a rewarding career with competitive compensation, excellent benefits, and opportunities for advancement within a leading Tysons Corner Mercedes dealership, we encourage you to apply today! Become part of the best customer experience team in the automotive industry.
Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen.
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver’s license and have a good driving record.
Req Number: 30597
Position Code: 712813
Type: Full-time
Dealership: Mercedes-Benz of Tysons Corner
Location Address: 8545 Leesburg Pike, Vienna, VA 22182
