When you’re looking for a Mercedes-Benz dealer that offers exceptional service and expertise in Charlotte, NC, the team at Hendrick Mercedes-Benz of Charlotte stands ready to assist. Leading this dedicated group of professionals is Tyler Johnson, the Executive General Manager. Tyler brings a wealth of experience and a strong family legacy in the automotive industry to this premier Mercedes-Benz dealership.
Tyler Johnson’s commitment to the Charlotte area extends beyond the dealership. Having attended Wingate University on a football scholarship, Tyler has deep roots in the local community. He and his wife Emily are proud residents of Charlotte, raising their six children here. This local connection underscores Tyler’s dedication not just to the dealership, but also to the customers and community it serves. You can reach Tyler directly at (704) 972-5251 or via email at [email protected].
Under Tyler Johnson’s executive leadership, the management team at Hendrick Mercedes-Benz of Charlotte is robust and experienced. David Foster, the General Manager, joined the Hendrick Automotive Team in 1990 and has been a key part of the group’s growth. His focus is on team development and career growth within the dealership. Noel Frideres, the Sales Manager, adds nearly a decade of luxury automotive experience, specializing in German brands like Mercedes-Benz, Porsche, and Audi. His priority is customer satisfaction throughout the entire ownership experience. Chris Minich manages Pre-Owned vehicles, and Eric Lauterbach is another dedicated Sales Manager on the team.
Beyond management, Hendrick Mercedes-Benz of Charlotte boasts a comprehensive team across various departments. Tim Calo, the Service Manager, has been with Hendrick since 2007 and embodies the company’s core values of Respect, Integrity, Great teamwork, Honesty, and Trust. Joey Seay, the Parts Manager, has been with the dealership since 2009 and appreciates the quality of Mercedes-Benz products and the Hendrick Automotive culture. Sarah Kinard, the Guest Services Manager, ensures every visitor has a positive experience, reflecting the dealership’s commitment to customer care.
The finance department is expertly handled by Karen Ferrari, Kaitlin Coble, and Cassidy Maxwell, providing customers with seamless purchasing and leasing options. Inventory is managed by Tyler Antram, and David Artieri serves as an Assistant Buyer, ensuring a wide selection of Mercedes-Benz vehicles are available.
The sales team, including Client Advisors Ryan Wagner, Miguel Chirinos, and Harrison Lanier, along with Internet Coordinator Madeline Hermes, are dedicated to helping you find the perfect Mercedes-Benz. For commercial vehicle needs, Elkin Franco is a specialized Commercial Salesperson ready to assist.
In service, Carly Laudermilk, Cliff Williams, and Jonathan Toth are among the experienced Service Advisors ready to assist with your vehicle maintenance and repair needs. Tracey Mullis handles Warranty Administration, and Joey Seay’s parts team including Dillon Moore and Hung Nguyen ensure you get genuine Mercedes-Benz parts.
Hendrick Mercedes-Benz of Charlotte, under the leadership of Executive General Manager Tyler Johnson, is committed to providing an exceptional automotive experience. Whether you are looking to purchase a new or pre-owned Mercedes-Benz, require expert service, or need genuine parts, the team is equipped to meet your needs with professionalism and courtesy. Visit Hendrick Mercedes-Benz of Charlotte and experience the Hendrick difference, guided by leaders like Tyler Johnson and David Foster.
