Hyundai is known for providing value, and for buyers of new Hyundai vehicles, especially those considering a small electric SUV, understanding the included Hyundai Complimentary Maintenance program is essential. This program offers peace of mind by covering essential maintenance services for a certain period. Let’s delve into the details of what this program entails, particularly for prospective and current Hyundai owners in the electric vehicle market.
What Hyundai Complimentary Maintenance Covers
For new 2020-2025 Hyundai models purchased or leased on or after February 1, 2020, Hyundai offers a complimentary maintenance program. This program is designed to cover routine maintenance at normal factory-scheduled intervals. Specifically, for gasoline vehicles, this includes Hyundai-approved oil and oil filter changes and tire rotations. However, it’s crucial to note that electric vehicles (EVs), including small electric SUVs, and fuel cell electric vehicles are explicitly excluded from the oil and oil filter change portion of this program.
This exclusion is important for owners of Hyundai’s electric SUV offerings. While traditional oil changes are not necessary for EVs, tire rotations are still a crucial part of maintaining any vehicle, including electric ones, to ensure even wear and extend tire life. The Hyundai Complimentary Maintenance program does include tire rotations for eligible vehicles.
For 2020-2024 model year vehicles, the program covers oil and oil filter changes, tire rotations, and Multi-Point Inspections during Normal Maintenance Schedule Intervals, as detailed in the vehicle’s Owner’s Manual. Services must be obtained within 1,000 miles or 1 month of the scheduled time.
The 2025 model year program includes a total of four basic maintenance services within the first 3 years or 36,000 miles, whichever comes first. These basic services for gasoline vehicles encompass Hyundai-approved oil and oil filter changes, multi-point inspections, and tire rotations. Again, it is important to remember the exclusion of oil and filter changes for electric vehicles. For electric small SUVs, the complimentary maintenance would primarily focus on tire rotations and multi-point inspections.
Terms and Limitations of the Program
Several key terms and limitations apply to the Hyundai Complimentary Maintenance program:
- Eligibility: The program is limited to new Model Year 2020 – 2025 Hyundai retail vehicles sold on or after February 1, 2020. It’s not available for commercial, Certified Pre-Owned, used, or fleet vehicles. However, professional use, such as by realtors or outside sales representatives, is permitted.
- Service Locations: HCM services are exclusively available at authorized Hyundai servicing dealers.
- Transferability: Complimentary maintenance is non-transferable and applies only to the original owner or first retail customer, with an exception for spousal transfer.
- Coverage Scope: The program strictly covers basic services listed in the Owner’s Manual at the specified intervals. Normal wear and tear items like engine and air filters, cabin filters, wiper blades, and brake pads are not covered. Additional maintenance due to severe driving conditions is the customer’s responsibility. Services listed as “inspect” in the Owner’s Manual are also not covered.
- Exclusions for Electric Vehicles: As repeatedly noted, electric vehicles are excluded from oil and oil filter changes under this program. For owners of Hyundai’s small electric SUVs, this means the complimentary maintenance will primarily consist of tire rotations and multi-point inspections.
Understanding the Value for Electric SUV Owners
While the exclusion of oil changes might seem significant at first glance, it’s crucial to understand that electric vehicles inherently do not require oil changes. The value of Hyundai Complimentary Maintenance for owners of small electric SUVs lies in the inclusion of tire rotations and multi-point inspections. Regular tire rotations are vital for maximizing tire lifespan and ensuring balanced handling, regardless of the vehicle’s powertrain. Multi-point inspections are also valuable as they allow certified Hyundai technicians to assess various aspects of the vehicle’s condition, potentially catching minor issues before they escalate into major repairs.
For owners of Hyundai’s gasoline-powered SUVs, the program offers a more comprehensive coverage including oil changes, making it a significant benefit. However, for EV owners, the program still provides tangible value through tire rotations and inspections, contributing to a lower overall cost of ownership during the initial years.
In conclusion, the Hyundai Complimentary Maintenance program offers valuable benefits to new Hyundai owners. While the program’s highlights like oil changes are not applicable to electric vehicles, owners of Hyundai’s small electric SUVs can still benefit from complimentary tire rotations and multi-point inspections, contributing to the long-term health and efficiency of their vehicles. Always consult your Hyundai dealer and owner’s manual for the most accurate and detailed information regarding your specific vehicle and the terms of the program.
