Encountering issues with your Netstar Mercedes diagnostic system, particularly WIS/ASRA, on a Windows 7 workstation can disrupt your workflow. NetStar, relying on “Microsites” for distributed processing, can sometimes face configuration challenges. This guide, based on hands-on experience, offers practical solutions to get your system running smoothly again, focusing on Internet Explorer (IE) settings and essential software components.
One effective approach involves leveraging Internet Explorer’s Trusted Zone. By adding the NetStar Microsites to this zone, you grant necessary permissions that can resolve access and functionality problems. Another valuable tip is to enable Compatibility Mode for WIS/ASRA within Internet Explorer. This can mitigate display issues and erratic behavior of on-screen elements, ensuring a more stable and predictable user interface.
For a robust setup in your service bay, consider the following configuration as a baseline: Windows 7 Professional 64bit SP1, Internet Explorer 10, and Java 7_25. Maintaining these software versions, particularly Java, is crucial. To prevent automatic Java updates that might introduce incompatibilities, you can disable updates via the Windows Registry. Navigate to HKLM > Software > JavaSoft > JavaUpdate > Policy and set JavaupdateEnabled from “1” to “0”. Additionally, ensure that Internet Explorer’s auto-update feature is disabled within its Help settings.
Regarding Flash, while specific version requirements may vary, Flash version 9 or higher is generally recommended. Testing has shown that version 12.x works effectively, supporting features within platforms like Learning Link.
By implementing these adjustments – utilizing IE’s Trusted Zone, applying Compatibility Mode, and managing software versions – you can significantly improve the performance and stability of your NetStar Mercedes system on Windows 7. Sharing experiences and further insights within the community can enhance collective knowledge and troubleshooting capabilities for NetStar users.
