Bill O’Hara stands as a seasoned leader at the helm of Mercedes-Benz of Hoffman Estates, bringing decades of automotive expertise to this premier dealership. As the Vice President and General Manager of Operations for Mercedes-Benz/Sprinter of Hoffman Estates, INFINITI of Hoffman Estates, and Jaguar Land Rover Schaumburg, Bill’s journey in the car industry is a testament to dedication and a deep understanding of customer satisfaction.
Bill O'Hara VP and GM of Operations at Mercedes-Benz and Sprinter of Hoffman Estates
From his humble beginnings as a part-time porter in 1977 while still in high school, Bill’s career trajectory is an inspiring climb through the ranks. His hands-on experience in sales and management provided him with invaluable insights into customer service – a cornerstone of any successful business. This foundational knowledge propelled him to achieve remarkable success, including an impressive 2,000-unit sales year for both new and used vehicles at his own dealership in 1999. This early achievement underscores his commitment to driving sales and customer loyalty, principles he continues to champion at Mercedes-Benz of Hoffman Estates.
Bill’s association with Zeigler Auto Group began in 2013, marking a new chapter in his already illustrious career. He initially took on the role of General Manager at BMW of Orland Park, demonstrating his ability to lead and manage high-performing teams within the luxury automotive sector. Following Zeigler’s expansion in 2015, acquiring MINI of Orland Park, Zeigler Nissan of Orland Park, and INFINITI of Orland Park, Bill’s responsibilities grew. He was promoted to Vice President and General Manager of Operations in Orland Park, overseeing a significant regional operation until December 2019. His proven leadership and operational expertise made him a natural fit for his current multi-franchise role, which includes the prestigious Mercedes-Benz and Sprinter dealership in Hoffman Estates.
Since January 2020, Bill has been leveraging his extensive experience to enhance the performance and team culture at Mercedes-Benz of Hoffman Estates. He is particularly passionate about fostering a promote-from-within environment, mirroring the positive experience he cultivated in the Orland Park region. “To be a part of Zeigler Auto Group is very special,” Bill states, emphasizing the family-owned ethos of the company. He credits Aaron Zeigler, the CEO, for creating an “addictive” culture that motivates employees and fosters professional growth. This commitment to employee development directly translates to enhanced customer service and a more dedicated team at Mercedes-Benz of Hoffman Estates.
Beyond his professional life, Bill is a family man, residing in Orland Park, IL, with his wife Wanda. They have three adult children and are proud grandparents. A Michigan native, Bill enjoys golf, boating, and a long-standing tradition of professional snowmobile drag racing with his son in his leisure time. This well-rounded profile highlights not only Bill’s professional capabilities but also his personal values, reinforcing his approachable and grounded leadership style at Mercedes-Benz of Hoffman Estates.
In conclusion, Bill O’Hara’s leadership at Mercedes-Benz of Hoffman Estates is characterized by a rich history in the automotive industry, a strong emphasis on customer service, and a commitment to employee growth. His vision and experience are key assets to the dealership, ensuring its continued success and reputation for excellence in the competitive Chicago suburban market.
