Are you looking for a rewarding career in the automotive industry with a prestigious brand? Mercedes-benz Of Tyler Texas is seeking a motivated and customer-focused individual to join our team as a Collision Center/Service Porter. This vital role supports the daily operations of our busy collision center and service department, ensuring smooth workflows and exceptional customer experiences. If you thrive in a fast-paced environment and are passionate about providing top-notch service, we encourage you to apply and become a part of the Mercedes-Benz of Tyler Texas family.
Position Overview: Your Role as a Collision Center/Service Porter at Mercedes-Benz of Tyler
As a Collision Center/Service Porter at Mercedes-Benz of Tyler Texas, you will be the face of our service excellence, playing a crucial role in our customer satisfaction and operational efficiency. This position requires a dynamic individual who can handle a variety of tasks, from assisting customers to managing vehicle flow within our service areas. You will interact with various team members daily, including technicians, service advisors, parts specialists, and sales staff, contributing to a collaborative and customer-centric atmosphere at our Mercedes-Benz of Tyler location. Your dedication and positive attitude will directly impact our ability to deliver the premium service that our Mercedes-Benz clients expect and deserve.
Key Responsibilities: Contributing to the Success of Mercedes-Benz of Tyler’s Service Operations
Your responsibilities as a Collision Center/Service Porter at Mercedes-Benz of Tyler Texas will be diverse and essential to the smooth functioning of our service departments. These responsibilities include, but are not limited to:
- Customer Transportation: Providing exceptional customer service by safely and courteously picking up customers from their desired locations and delivering them back after service completion. This crucial service enhances customer convenience and reflects the premium experience at Mercedes-Benz of Tyler.
- Vehicle Logistics: Efficiently transporting vehicles between Mercedes-Benz of Tyler and sublet vendors for specialized services, as well as delivering vehicles to customers promptly and professionally. This ensures timely service completion and customer satisfaction.
- Production Flow Management: Moving vehicles strategically within the collision center and service areas to optimize workflow and meet production targets. This involves moving vehicles from intake to storage and between different service bays, contributing to the overall efficiency of Mercedes-Benz of Tyler’s service operations.
- Maintenance of Service Areas: Maintaining the cleanliness and orderliness of the production, paint, and customer areas. This includes sweeping floors, removing trash and discarded parts, and ensuring a professional and welcoming environment for both customers and staff at Mercedes-Benz of Tyler Texas.
- Facility Upkeep: Assisting in maintaining other areas of the Mercedes-Benz of Tyler facility, such as offices, storage rooms, and the exterior grounds, ensuring a presentable and safe environment for everyone.
- Compliance and Safety: Adhering to all federal, state, and local regulations, particularly those concerning the proper disposal of hazardous waste materials. This demonstrates Mercedes-Benz of Tyler’s commitment to environmental responsibility and legal compliance.
- Warranty Parts Management: Carefully saving and tagging all warranty parts for proper storage and processing, following Mercedes-Benz guidelines and ensuring accurate warranty claims.
Qualifications: Skills and Experience to Thrive at Mercedes-Benz of Tyler
To succeed as a Collision Center/Service Porter at Mercedes-Benz of Tyler Texas, candidates should possess the following qualifications and attributes:
- Education: High School Diploma or GED equivalent is required. Prior related experience or training in an automotive service environment is highly beneficial and will be considered favorably.
- Experience: One to two years of experience in a related role, ideally within a collision center or automotive service department, is preferred. Equivalent combinations of education and experience will also be considered.
- Driver’s License and Insurability: A valid Operator Driver’s License is mandatory. Candidates must be insurable under our company’s insurance policy and have the ability to operate both automatic and standard transmission vehicles.
- Customer Service Skills: Exceptional “people” skills and a genuine desire to provide outstanding service to clients are paramount. A friendly, helpful, and professional demeanor is essential for representing Mercedes-Benz of Tyler.
- Teamwork and Positive Attitude: A positive attitude and a strong willingness to be a team player are crucial for success in this role. Collaboration and cooperation are highly valued at Mercedes-Benz of Tyler Texas.
- Physical Abilities: Candidates must be able to meet the physical demands of the position, as described below.
Physical Demands: Essential Functions of the Role at Mercedes-Benz of Tyler
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job at Mercedes-Benz of Tyler Texas. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- Standing and Walking: The role requires regular standing and frequent walking throughout the service areas and dealership premises.
- Manual Dexterity: Frequent use of hands for fingering, handling, and feeling is necessary.
- Reaching and Communication: Regular reaching with hands and arms, as well as talking and hearing for communication with customers and colleagues.
- Occasional Physical Tasks: Occasional sitting, climbing or balancing, and stooping, kneeling, crouching, or crawling may be required.
- Lifting and Moving: Frequent lifting and/or moving of objects up to 25 pounds, and occasionally lifting and/or moving up to 50 pounds.
- Vision Requirements: Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus, ensuring safe vehicle operation and task completion.
Benefits: Investing in Your Future at Mercedes-Benz of Tyler
Mercedes-Benz of Tyler Texas is committed to investing in our employees and offers a comprehensive benefits package, including:
- Health Insurance: Comprehensive health insurance plans to ensure your well-being.
- Dental Insurance: Dental coverage to maintain your oral health.
- Vision Insurance: Vision plans to support your eye care needs.
- 401K Plan: A 401K retirement savings plan to help you plan for your future.
- Paid Vacations: Generous paid vacation time to allow for rest and personal time.
- Life Insurance: Company-provided life insurance for peace of mind.
- Direct Deposit: Convenient direct deposit for timely and secure paychecks.
- Parental / Maternity Leave: Paid parental and maternity leave to support work-life balance.
- Employee Vehicle Discounts: Significant discounts on the purchase of Mercedes-Benz vehicles.
- Employee Parts & Services Discounts: Discounts on vehicle parts and service at Mercedes-Benz of Tyler.
- Rental Car Discounts: Discounts on rental cars for personal travel needs.
About Us: Join the Classic Toyota and Mercedes-Benz of Tyler Family
Classic Toyota and Mercedes-Benz of Tyler are dedicated to finding talented individuals who are seeking a rewarding and challenging career in the automotive industry. We pride ourselves on offering an excellent benefit package, a supportive and positive working environment, and numerous opportunities for professional growth.
At Mercedes-Benz of Tyler Texas, we believe in setting ourselves apart by consistently providing outstanding customer service and maintaining a dedication to excellence in all that we do. If you possess these qualities and are looking for more than just an average job, we encourage you to apply today and discover the exciting career opportunities awaiting you at Mercedes-Benz of Tyler!
