Many owners and businesses rely on the Mercedes Benz Metris for its versatility and cargo capacity. But what about long-term reliability, especially when racking up significant mileage? One user shared their detailed experience pushing their Metris van to impressive mileage, offering valuable insights into potential issues and maintenance costs.
Profile image from Metris forum user discussing high mileage Mercedes Benz Metris van experience.
Initially, dealer service covered maintenance under warranty. However, as mileage rapidly accumulated at a rate of 140,000 to 160,000 miles per year, reliance shifted to independent shops. While precise accounting is handled professionally, the user indicated a reluctance to repurchase a Metris for similar commercial use, highlighting concerns about upkeep. They noted that personal care and respect for equipment could have mitigated some costs.
Experiences with repair shops revealed inconsistencies. One instance of door repair was diagnosed as parts swapping, ultimately requiring only a regulator replacement, not the entire motor assembly. Similarly, a turbo issue was initially misdiagnosed with unnecessary parts replacement, only to be correctly identified as fuel injector problems by a different shop. These anecdotes underscore the critical role of competent technicians in Mercedes Benz Metris maintenance, suggesting that misdiagnosis and inadequate training can inflate ownership costs.
The owner provided a comprehensive list of replaced components, painting a picture of the parts requiring attention over high mileage:
- Gauge cluster
- Turbo
- Transmission
- Transmission “plate” (likely conductor plate)
- Fuel tank sending unit
- Alternator
- Passenger side sliding door motor/electronics/lock assembly
- Rear wiper motor assembly
- Multiple sets of brakes and tires
- Fuel pump
- Fuel injectors
- Coils
This list, while extensive, represents the wear and tear accumulated over significant usage. The user explicitly stated difficulty in finding competent service, implying that a portion of these replacements might have been avoidable with better diagnostics and expertise.
Currently, the vehicle requires further attention, including a new turbocharger, catalytic converter, and potential transmission work, possibly a new transmission “plate” – the electronic control unit. A suspension overhaul is also pending. These ongoing needs reinforce the narrative of higher maintenance demands associated with high-mileage Mercedes Benz Metris vans, particularly when used for demanding commercial applications.
www.metrisforum.com
This real-world account serves as a valuable resource for current and prospective Mercedes Benz Metris owners, especially those considering high-mileage use or commercial applications. It highlights the importance of preventative maintenance, the selection of qualified repair professionals, and a realistic expectation of potential component replacements over the lifespan of a heavily used Mercedes Benz Metris.
