Mercedes Benz CLA 2016 Transmission Troubles: Experiencing Rough 2nd to 1st Gear Shifts?

Is your Mercedes Benz Cla 2016 experiencing a noticeable jolt or “hop” when downshifting from 2nd to 1st gear? You’re not alone. One Mercedes CLA 250 owner has recently voiced concerns about this exact issue, describing it as feeling like a “nudge from the rear” when coming to a stop. This problem appears to be consistent across driving modes, occurring in both sport and comfort settings, even with the auto start/stop function disabled.

The owner further elaborates that the issue is specifically prominent during the 2nd to 1st gear downshift at red lights, stop signs, and in stop-and-go traffic. Adding to the discomfort, they also mention a jolt felt in the brake pedal during these downshifts. While acceleration and general gear changes are reported as smooth, this particular downshift is causing significant frustration.

Despite the car being under warranty, visits to the dealership have yielded unsatisfactory results. The service department reportedly dismissed the concern, stating that this is “how this car is meant to drive” and a characteristic of all Mercedes Benz CLA 2016 models. A transmission reset performed by the dealership even seemed to exacerbate the problem, rather than resolve it. A complaint lodged with MB Canada resulted in data analysis of the transmission, which was deemed to be operating within normal parameters, further leaving the owner feeling unheard and their concern unaddressed.

This experience has led the owner to express strong dissatisfaction with the transmission performance, even stating that a manual transmission could offer smoother transitions. The core question remains: Is this rough downshifting from 2nd to 1st gear a common issue in the Mercedes Benz CLA 2016, or could it indicate a potential problem that dealerships are overlooking? If you have experienced similar transmission behavior with your Mercedes Benz CLA 2016, your insights and experiences would be greatly appreciated. Sharing your experiences could help determine if this is indeed a widespread characteristic or a sign of a more specific issue requiring attention.

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