At Mercedes-Benz of Northlake, serving the Charlotte, North Carolina area, we believe that our team is the driving force behind our commitment to excellence. We’re proud to introduce you to the dedicated professionals who make our dealership a premier destination for all things Mercedes-Benz in Charlotte. From sales and service to parts and finance, our team is here to provide you with an unparalleled experience. Get to know the people who are passionate about Mercedes-Benz and dedicated to serving the Charlotte community.
Management
Dan Scallion – General Manager
Dan Scallion brings a wealth of experience to Mercedes-Benz of Northlake in Charlotte. With a strong background in the automotive industry, Dan’s career began in sales at Meade Lexus, where he progressed through Finance Manager and Sales Manager roles. His impressive 17-year tenure at Meade Lexus, the largest volume Lexus dealership in the Central Region, included achieving Lexus Certified Manager status. Dan joined Hendrick Automotive Group in 2011 at Hendrick Lexus in Charlotte before taking on the role of Sales Director at Mercedes-Benz of Durham. Returning to Charlotte, NC, as General Manager, Dan’s leadership ensures Mercedes-Benz of Northlake delivers exceptional service to every customer seeking a Mercedes-Benz in Charlotte.
Contact Dan directly at [email protected] or call 704-379-4802.
Joe Burka – New Car Manager
Joining the Mercedes-Benz of Northlake team in Charlotte in March 2018, Joe Burka serves as our New Car Manager. Originally from Vernon, New Jersey, Joe’s enthusiasm for cars, particularly Mercedes-Benz, is evident. Beyond the dealership, Joe enjoys soccer, racing, and cherishes time with his family. He credits his wife Jackie as his greatest inspiration. Joe’s favorite Mercedes-Benz is the dynamic GLE 43 Coupe, reflecting his taste for performance and style, qualities he brings to assisting customers in finding their perfect new Mercedes-Benz in Charlotte.
Reach out to Joe at [email protected] or (704) 379-4096.
Brad Comfort – Sales Manager
Brad Comfort has been a valued member of the Mercedes-Benz of Northlake family in Charlotte since 2013, currently serving as Sales Manager. Hailing from Corning, New York, Brad’s passion for Mercedes-Benz is matched by his love for the outdoors, particularly hiking trails and mountains. He also enjoys spending quality time with his nephews and niece. Brad’s favorite Mercedes-Benz model is the stylish 2014 SL550. His dedication and approachable demeanor make him a key part of the Mercedes-Benz sales experience in Charlotte.
Contact Brad at [email protected] or (704) 379-4822.
Hayden Smith – Sales Manager
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Jeremy Wages – Service Manager
Jeremy Wages is the Service Manager at Mercedes-Benz of Northlake, Charlotte, bringing his extensive experience with Hendrick Automotive Group since February 2006. Originally from Snellville, Georgia, Jeremy has a genuine enthusiasm for all Mercedes-Benz vehicles. He is currently restoring a 1972 Chevy Nova and values time spent with friends and family. His personal favorite Mercedes-Benz is the classic 2001 E320. Jeremy’s expertise and commitment ensure top-tier service for your Mercedes-Benz in Charlotte.
Reach Jeremy at [email protected] or (704) 379-4877.
Tim Wheeler – Parts Manager
Tim Wheeler, Parts Manager at Mercedes-Benz of Northlake in Charlotte, joined Hendrick Automotive Group in April 1998. Hailing from Gastonia, North Carolina, Tim’s long tenure is a testament to his dedication. He enjoys family time, relaxing at the beach, and, of course, cars. The sophisticated S-Class is Tim’s favorite Mercedes-Benz. His extensive parts knowledge is invaluable for ensuring your Mercedes-Benz in Charlotte receives the highest quality components.
Contact Tim at [email protected] or (704) 379-4899.
Amanda Bradey – Client Relations Manager
Amanda Bradey is the Client Relations Manager at Mercedes-Benz of Northlake, Charlotte. Originally from Marietta, GA, Amanda became part of the Hendrick Family in 2020 as a guest services teammate at Hendrick Lexus Northlake. Her dedication and customer-focused approach led to her promotion to Client Relations Manager at Mercedes-Benz of Northlake in January 2023. Amanda and her team are committed to ensuring every client experience is exceptional when visiting our Mercedes-Benz dealership in Charlotte.
Amanda can be reached at [email protected] or (704) 379-4882.
Becky Castillo – Executive Assistant/ Inventory Manager Dealer Trade Contact
A Charlotte native, Becky Castillo is the Executive Assistant and Inventory Manager at Mercedes-Benz of Northlake. Becky has been with Hendrick Automotive Group since March 2012 and was promoted to her current role in July 2017, supporting both Hendrick Motors of Charlotte and Mercedes-Benz of Northlake. While she enjoys all Hendrick dealerships, her favorite Mercedes-Benz is the sporty GLE53 Coupe. Outside of work, Becky loves traveling and spending time with her dog, Tucker. Becky’s organizational skills and dedication are vital to the smooth operation of our Mercedes-Benz dealership in Charlotte.
Contact Becky at [email protected].
Paul Quackenbush – Shop Foreman
Paul Quackenbush is the Shop Foreman at Mercedes-Benz of Northlake in Charlotte. Originally from Gasport, New York, Paul joined the Mercedes-Benz team in January 2008 and is one of the original technicians at Mercedes-Benz of Northlake. His leadership and expertise led to his promotion to Shop Foreman in 2020. Paul’s favorite Mercedes-Benz is the powerful 2009 CLK63 Black Series. Outside of the shop, Paul enjoys hunting, fishing, archery, and spending time with his three children. Paul’s technical expertise ensures your Mercedes-Benz service in Charlotte is in capable hands.
Reach Paul at [email protected] or (704) 379-4844.
Tyler Antram – Inventory Manager
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Finance
Mike Masotti – Finance Advisor
Mike Masotti is a Finance Advisor at Mercedes-Benz of Northlake, Charlotte, joining our team in July 2018. From Rockaway, New Jersey, Mike brings a customer-focused approach to finance. Outside of work, he coaches ice hockey and enjoys hiking. Mike is dedicated to helping you find the best financing options for your Mercedes-Benz in Charlotte.
Contact Mike at [email protected] or (704) 379-4824.
Sean Bittner – Finance Advisor
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Sales
Andy Duong – Client Advisor
Andy Duong is a Client Advisor at Mercedes-Benz of Northlake in Charlotte. Born and raised in Hickory, North Carolina, Andy transitioned from the family restaurant business to automotive sales, joining our team in June 2021. In his free time, he enjoys golfing and spending time with his son. Andy is committed to providing a seamless and enjoyable Mercedes-Benz buying experience in Charlotte.
Contact Andy at [email protected] or (704) 379-4872.
Bradley Coppola – Client Advisor
Bradley Coppola, a Client Advisor at Mercedes-Benz of Northlake, Charlotte, joined Hendrick team in November 2018. Originally from Brooklyn, New York, Bradley enjoys playing tennis and traveling. His favorite Mercedes-Benz is the luxurious S560. Bradley is dedicated to assisting clients in finding the perfect Mercedes-Benz to match their needs in Charlotte.
Contact Bradley at [email protected] or (704) 379-4867.
John Sims – Client Advisor
John Sims is a Client Advisor at Mercedes-Benz of Northlake, Charlotte, joining the team in March 2019. From Columbus, Ohio, John enjoys playing tennis in his spare time. His favorite Mercedes-Benz is the stylish 2018 S63 Coupe. John is passionate about delivering excellent customer service and helping you find your ideal Mercedes-Benz in Charlotte.
Contact John at [email protected] or (704) 379-4829.
Paul Alfieri – Client Advisor
Paul Alfieri, a Client Advisor at Mercedes-Benz of Northlake in Charlotte, joined Hendrick team in November 2018. Hailing from Buffalo, NY, Paul is a 20+ year veteran in the industry. He is passionate about providing exceptional purchase experiences and taking care of his customers’ after-sale needs. Outside of work, Paul and his wife Sonja enjoy theater arts, festivals, and cooking. His favorite Mercedes-Benz is the iconic 1954 300 SL Gullwing. Paul’s extensive experience ensures a top-quality Mercedes-Benz sales experience in Charlotte.
Contact Paul at [email protected] or (704) 379-4843.
Rachel Westmoreland – Client Advisor
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Tariq Metwally – Client Advisor
Originally from Alexandria, Egypt, Tariq Metwally is a Client Advisor at Mercedes-Benz of Northlake, Charlotte, joining the team in November 2014. Tariq enjoys home improvement projects, meeting new people, and everything related to cars. His favorite Mercedes-Benz is the powerful C63 AMG. Tariq’s diverse interests and automotive passion contribute to his excellent customer service for Mercedes-Benz clients in Charlotte.
Contact Tariq at [email protected] or (980) 245-5053.
Garrett Michael – Client Advisor
Garrett Michael is a Client Advisor at Mercedes-Benz of Northlake, Charlotte. From Mint Hill, North Carolina, Garrett joined Hendrick Automotive Group in July 2018. He enjoys golfing and spending time with family and friends. Garrett’s favorite Mercedes-Benz is the high-performance E63 S. Garrett is committed to providing exceptional service to Mercedes-Benz customers in Charlotte.
Contact Garrett at [email protected].
Josh Brown – Sales Advisor
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Miller Harris – Sales Advisor
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Michael Martin – Sales Advisor
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Conner McGrath – Sales Advisor
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Zahrea Stevenson – Sales Consultant
Zahrea Stevenson is a Sales Consultant at Mercedes-Benz of Northlake, Charlotte. Zahrea is dedicated to assisting clients with their Mercedes-Benz needs in Charlotte.
Contact Zahrea at [email protected] or (704) 379-4808.
Julie White – Sales Consultant
Julie White, a Sales Consultant at Mercedes-Benz of Northlake, Charlotte, joined Hendrick Automotive Group in September 2020. Originally from Modesto, CA, Julie’s favorite Mercedes-Benz is the versatile AMG E-Wagon. Julie is committed to providing excellent customer service in your Mercedes-Benz purchase journey in Charlotte.
Contact Julie at [email protected] or (704) 379-4853.
Sales Support
Jeffery Hodges – Sales Support
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Guest Services
Lindsay Crouse – Guest Services Representative
Lindsay Crouse is a Guest Services Representative at Mercedes-Benz of Northlake, Charlotte. A Charlotte native, Lindsay has been with our team since November 2012. She enjoys the mountains, hiking, biking, the pool, and being outdoors. Her favorite Mercedes-Benz is the sporty SL63. Lindsay’s friendly and helpful demeanor ensures a welcoming experience for every guest at our Mercedes-Benz dealership in Charlotte.
Contact Lindsay at [email protected] or (704) 379-4800.
Jordyn Smith – Guest Service Representative
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Lilly Vang – Guest Services Representative
Lilly Vang is a Guest Services Representative at Mercedes-Benz of Northlake, Charlotte. Lilly is ready to assist you with any inquiries you may have when you visit our Mercedes-Benz dealership in Charlotte.
Contact Lilly at [email protected] or 704-379-4800.
Concierge
Amy Ozols – Concierge
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Jocelyn Aguilar – Concierge
Jocelyn Aguilar is a Concierge at Mercedes-Benz of Northlake, Charlotte. Born and raised in Charlotte, NC, Jocelyn joined Hendrick Automotive Group in April 2022. Her favorite Mercedes-Benz is the G-53, and her hobbies include tennis, baking, and spending time with friends and family. Jocelyn is dedicated to making your visit to our Mercedes-Benz dealership in Charlotte as pleasant and efficient as possible.
Contact Jocelyn at [email protected] or (704) 379-4833.
Parts
Jacob Anderson – Shipping and Receiving
Jacob Anderson handles Shipping and Receiving for the Parts Department at Mercedes-Benz of Northlake, Charlotte. Jacob ensures that our parts inventory is well-managed to support the service and parts needs of Mercedes-Benz owners in Charlotte.
Contact Jacob at [email protected] or 704-379-4887.
Joe Falconer – Parts Advisor
Joe Falconer is a Parts Advisor at Mercedes-Benz of Northlake, Charlotte, joining our team in June 2018. From Dallas, Oregon, Joe enjoys golf, the beach, and weekend trips with his family. His favorite Mercedes-Benz is the robust G-Class. Joe’s expertise in Mercedes-Benz parts ensures you get the correct components for your vehicle in Charlotte.
Contact Joe at [email protected] or (704) 379-4881.
Nathan Freedman – Parts Advisor
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Terence Kimble – Front Counter Parts
Terence Kimble is at the Front Counter Parts at Mercedes-Benz of Northlake, Charlotte, joining Hendrick Automotive Group in September 2016. Originally from Atlanta, Georgia, Terence enjoys car shows and collecting sneakers. His favorite Mercedes-Benz is the rare 1998 CLK GTR. Terence’s enthusiasm for cars and parts knowledge make him a valuable resource for Mercedes-Benz parts in Charlotte.
Contact Terence at [email protected] or (704) 379-4887.
Will Weaver – Parts Advisor
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Dustin Reynolds – Parts Advisor
Dustin Reynolds is a Parts Advisor at Mercedes-Benz of Northlake, Charlotte, joining our team in January 2016. From Buxton, Maine, Dustin enjoys family time, craft beer, hiking, and nature. His favorite Mercedes-Benz is the powerful S63 AMG. Dustin’s expertise and friendly service ensure you get the right Mercedes-Benz parts in Charlotte.
Contact Dustin at [email protected] or (704) 379-4892.
Billy Deletzke – Parts Advisor
Billy Deletzke is a Parts Advisor at Mercedes-Benz of Northlake, Charlotte, joining Hendrick Automotive Group in December 2019. From Chicago, Illinois, Billy enjoys family vacations and the beach. His favorite Mercedes-Benz models are the S63 AMG Convertible and 222 Coupe. Billy’s knowledge and customer focus are ready to assist with your Mercedes-Benz parts needs in Charlotte.
Contact Billy at [email protected] or (704) 379-4891.
Service
Adnan Covic – Service Advisor
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DeMarco Crump – Service Advisor
DeMarco Crump is a Service Advisor at Mercedes-Benz of Northlake, Charlotte, joining the team in October 2013. Born and raised in Charlotte, North Carolina, DeMarco enjoys walking and bike riding. His favorite Mercedes-Benz is the reliable E-Class. DeMarco’s local knowledge and service expertise ensure your Mercedes-Benz service experience in Charlotte is top-notch.
Contact DeMarco at [email protected] or (704) 379-4834.
Taron Graves – Service Advisor
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Christian Grimmett – Service Advisor
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Christopher Linares – Service Advisor
Christopher Linares is a Service Advisor at Mercedes-Benz of Northlake, Charlotte, joining our team in May 2017. From Long Island, New York, Chris enjoys scary movies, Anime, and spending time with friends. His favorite Mercedes-Benz is the classic SL. Christopher’s friendly service and attention to detail ensure a positive service experience for your Mercedes-Benz in Charlotte.
Contact Christopher at [email protected] or (704) 379-4876.
Nick Collins – Service Advisor
Nick Collins is a Service Advisor at Mercedes-Benz of Northlake, Charlotte, joining our family in September 2013. From High Point, North Carolina, Nick enjoys yard work and visiting local breweries. His favorite Mercedes-Benz is the 2009 E350. Nick’s long tenure and local roots contribute to his excellent service for Mercedes-Benz owners in Charlotte.
Contact Nick at [email protected] or (704) 379-4873.
Rick Beal – Service Advisor
Rick Beal is a Service Advisor at Mercedes-Benz of Northlake, Charlotte, joining Hendrick Automotive Group in October 2003. From Columbus, Ohio, Rick enjoys OSU Buckeye football and watching his children grow up. His favorite Mercedes-Benz is the high-performance C63 AMG. Rick’s extensive experience ensures your Mercedes-Benz receives expert care in Charlotte.
Contact Rick at [email protected] or (704) 379-4875.
Jorge Fuentes – Loaner Coordinator
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Service Support
Bernie Linares – Service Porter
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Mercedes-Benz of Northlake in Charlotte is proud to have such a dedicated and experienced team ready to assist you with all your Mercedes-Benz needs. Whether you are looking to purchase a new or pre-owned Mercedes-Benz, require expert service, or need genuine Mercedes-Benz parts, our team is here to provide you with exceptional support. We invite you to contact or visit our dealership and experience the Hendrick difference. Let our team at Mercedes-Benz of Northlake, your premier Mercedes-Benz dealer in Charlotte, exceed your expectations.
