Dealing with car troubles can be incredibly frustrating, especially when it involves dealerships and hefty repair bills. My experience with my 2018 Infiniti QX60 Hybrid and its electrical issues led me down a path many car owners dread, but thankfully, it ended with a positive resolution and a valuable lesson learned about car repairs, particularly for the Infiniti Qx 2018 model.
Initially, I took my Infiniti QX 2018 to the dealership, hoping for a straightforward diagnosis and fix. Unfortunately, it quickly turned into a time-consuming and expensive ordeal. Despite clearly explaining the car’s symptoms and even referencing previous work done, they insisted on charging me for four additional hours of labor just to pinpoint the problem. Four hours just to tell me what was wrong felt excessive and frankly, unreasonable. Expressing my dissatisfaction with the service and the money already spent, I was eventually informed that the DC/DC converter needed replacement, a repair estimated at a staggering $5,000 with parts needing to be ordered from Japan. Feeling completely ripped off and with no intention of paying such an exorbitant amount, I left the Infiniti dealership without paying them another dime and vowed never to return.
Determined to find a more sensible solution for my Infiniti QX60 2018, I sought out a Hybrid Specialist. Given that my Infiniti QX60 is indeed a hybrid model, this seemed like a more focused approach. Explaining the issues to the mechanic, who specialized in hybrid vehicles, was a breath of fresh air. He immediately understood the potential problem areas and knew exactly where to investigate. After just 1.5 hours of diagnostic work, he presented me with not one, but three viable repair options for my Infiniti QX 2018:
- Body Control Module (BCM) Replacement (Brand New): This option, using a new module, was quoted at approximately $1,700.
- Used Body Control Module (BCM) with Reprogramming: Opting for a used module and having it reprogrammed would bring the cost down to around $1,100.
- Auxiliary Relay and Inline Fuse Holder Installation: This innovative solution involved installing an auxiliary relay and inline fuse holder to provide a direct 12-volt supply to the white wire pin 66 connector M19 of the Body Control Module. This was the most economical option, priced at $700.
I decided to proceed with the third option. The mechanic was confident in this approach, stating it had a high success rate based on previous experiences. To ensure the repair was robust and reliable, he requested that I leave the car over the weekend. This allowed him to thoroughly test the Infiniti QX 2018 and confirm that no other errors would arise. True to his word, when I returned on Monday to pick up my car, he informed me that he had test-driven it extensively, including a 45-minute highway run at full speed, and confirmed that everything was functioning perfectly.
The final bill came to a very reasonable $937.82. It has now been almost a month since the repair, and my Infiniti QX 2018 has been running smoothly without any issues. This experience highlights the importance of seeking specialized expertise when dealing with complex car problems, especially for models like the Infiniti QX 2018. Hopefully, sharing my story can help other Infiniti QX 2018 owners avoid unnecessary dealership expenses and find effective solutions for their vehicle repairs.