Maintaining a vehicle, especially a spacious 3 row vehicle often used by families, can be a significant undertaking. Recognizing this, Hyundai offers a valuable program called Hyundai Complimentary Maintenance (HCM) to help keep your vehicle running smoothly for years to come. This program provides essential services at no cost to you, giving you peace of mind and potentially saving you a considerable amount of money over the first few years of ownership.
What Hyundai Complimentary Maintenance Covers
For new 2020-2025 Hyundai models purchased or leased on or after February 1, 2020, the HCM program includes crucial maintenance services to ensure your 3 row vehicle remains in excellent condition. Specifically, this complimentary service covers:
- Oil and Oil Filter Changes: Using Hyundai-approved oil and filters, these essential changes are performed at factory-scheduled intervals, keeping your engine lubricated and running efficiently. It’s important to note that electric vehicles and fuel cell electric vehicles are excluded from this particular service.
- Tire Rotations: Regular tire rotations are vital for even tire wear and extending the lifespan of your tires. This service is also included in the HCM program, contributing to safer driving and reduced tire replacement costs.
- Multi-Point Inspections: During each maintenance visit, your Hyundai technician will perform a comprehensive multi-point inspection. This thorough check-up helps identify any potential issues early on, allowing for timely intervention and preventing more significant problems down the road.
These services are designed to align with the normal factory scheduled maintenance intervals outlined in your Hyundai owner’s manual. By adhering to these schedules and taking advantage of the HCM program, owners of 3 Row Vehicles can ensure their vehicles receive the necessary care to maintain optimal performance and reliability.
Program Details and Important Terms
The Hyundai Complimentary Maintenance program is designed to be straightforward and beneficial, but it’s important to understand the specific terms and conditions to maximize its value for your 3 row vehicle:
Eligibility and Coverage Period:
- The HCM program applies to all new Model Year 2020 – 2025 Hyundai retail vehicles sold on or after February 1, 2020.
- For 2020-2024 model year vehicles, the program covers oil and filter changes, tire rotations, and multi-point inspections during normal maintenance schedule intervals. It’s crucial to consult your vehicle’s Owner’s Manual for the specific intervals.
- For 2025 model year vehicles, the program includes a total of four basic maintenance services within the first 3 years or 36,000 miles, whichever comes first. These basic services encompass oil and filter changes, multi-point inspections, and tire rotations.
Service Intervals and Redemption:
- For 2020-2024 vehicles, each service must be obtained within 1,000 miles or 1 month of the designated interval listed in your Owner’s Manual. Don’t worry if you miss a service within this window; unredeemed future services will still be valid.
- For 2025 vehicles, the four basic services are designed to cover the maintenance needs within the first 3 years or 36,000 miles when following normal factory scheduled intervals.
Important Exclusions and Limitations:
- The HCM program services are exclusively available at authorized Hyundai servicing dealers.
- Commercial, Certified Pre-Owned, used, and fleet vehicles are not eligible for the program. However, professional use such as by realtors or outside sales professionals is permitted.
- Complimentary maintenance is non-transferable and applies only to the original owner or first retail customer, with the exception of transfers between spouses.
- The program specifically covers only the basic services listed in the Owner’s Manual at the specified times. Normal wear and tear items like engine and air filters, cabin filters, wiper blades, and brake pads are not covered. Additionally, any maintenance required due to severe driving conditions is the owner’s responsibility.
- Services or repairs listed as “inspect” in the Owner’s Manual are not covered. Any recommended services and inspections beyond oil and filter changes and tire rotations will incur charges.
Other Key Points:
- Some terms of the HCM program may vary by state.
- Hyundai Motor America reserves the right to amend, alter, or cancel the program at any time.
Maximizing the Benefits for Your 3 Row Hyundai
For owners of Hyundai 3 row vehicles like the Palisade or the Santa Fe, the Complimentary Maintenance program offers significant advantages. These larger vehicles often experience more demanding use, whether it’s family road trips, daily carpools, or hauling cargo. Regular maintenance is even more critical to ensure their longevity and reliability.
By taking advantage of the HCM program, owners can:
- Reduce Out-of-Pocket Expenses: Oil changes and tire rotations are routine maintenance necessities. HCM eliminates these costs for the covered period, freeing up your budget for other needs.
- Maintain Vehicle Performance: Regular servicing as outlined in your owner’s manual, facilitated by HCM, helps maintain your 3 row vehicle’s optimal performance, fuel efficiency, and safety features.
- Ensure Proper Care by Certified Technicians: HCM services are performed by trained technicians at authorized Hyundai dealerships, ensuring quality workmanship and genuine Hyundai parts.
- Potentially Increase Resale Value: A well-maintained vehicle with a documented service history, partly thanks to HCM, can be more appealing to potential buyers if you decide to sell or trade-in your Hyundai in the future.
Conclusion
Hyundai Complimentary Maintenance is a valuable offering that adds significant value to the ownership experience of new Hyundai vehicles, especially for families relying on 3 row vehicles. By covering essential maintenance services for the first few years, Hyundai demonstrates its commitment to customer satisfaction and vehicle longevity. Be sure to consult your Hyundai dealer for complete program details and to schedule your complimentary maintenance services to keep your 3 row vehicle running at its best.
