For owners of the 2023 Hyundai Venue Sel and other new Hyundai models, understanding the included Hyundai Complimentary Maintenance (HCM) program is crucial. This valuable program offers peace of mind and cost savings by covering essential maintenance services for a specified period. Let’s delve into the details of what this program entails, ensuring you maximize its benefits for your 2023 Hyundai Venue SEL.
What Hyundai Complimentary Maintenance Covers
Hyundai’s commitment to customer satisfaction extends to their Complimentary Maintenance program, designed to keep your 2023 Hyundai Venue SEL running smoothly. For new Hyundai vehicles, including the popular Venue SEL, purchased or leased on or after February 1, 2020, this program provides essential services at no cost to you.
Specifically, the HCM program includes Hyundai-approved oil and oil filter changes and tire rotations performed at factory-recommended intervals. These are standard maintenance procedures vital for the longevity and performance of your 2023 Hyundai Venue SEL. It is important to note that this complimentary service excludes electric vehicles and fuel cell electric vehicles.
Key Terms and Coverage Details
The Hyundai Complimentary Maintenance program has specific terms and conditions to be aware of:
- Eligibility: This program applies to new 2020-2025 Hyundai models purchased or leased on or after February 1, 2020. Therefore, your 2023 Hyundai Venue SEL is fully eligible.
- Duration and Mileage: The coverage lasts for 3 years or 36,000 miles, whichever comes first. This means that the program will expire after 3 years from the vehicle purchase date or once your 2023 Hyundai Venue SEL reaches 36,000 miles, even if it’s before the 3-year mark.
- Service Intervals: Maintenance services must be performed at the normal factory-scheduled maintenance intervals as outlined in your 2023 Hyundai Venue SEL Owner’s Manual. It’s crucial to consult your manual to understand the correct timing for these services.
- Service Inclusions: For 2020-2024 model year vehicles, the program covers oil and oil filter changes, tire rotations, and Multi-Point Inspections during Normal Maintenance Schedule Intervals. For 2025 model year vehicles, it includes a total of four basic maintenance services within the 3-year/36,000-mile period, encompassing oil changes, multi-point inspections, and tire rotations.
- Service Timing Flexibility: To ensure you can utilize the program, Hyundai allows a grace period. Each service can be obtained within 1,000 miles or 1 month of the designated interval listed in your Owner’s Manual.
- Where to Redeem: HCM services are exclusively available at authorized Hyundai servicing dealers. Consult your local Hyundai dealer to schedule your complimentary maintenance for your 2023 Hyundai Venue SEL.
- Exclusions: The program excludes commercial, used, Certified Pre-Owned, and fleet vehicles. However, professional use (e.g., by realtors or outside sales professionals) is permitted. The complimentary maintenance is for the original owner and is not transferable, except between spouses. It covers only basic services listed in the Owner’s Manual at the specified times. Normal wear and tear items like air filters, brake pads, and wiper blades are not covered, nor is additional maintenance due to severe driving conditions. Services listed as “inspect” in the Owner’s Manual are also not covered under HCM.
Maximizing Your Complimentary Maintenance
To make the most of your Hyundai Complimentary Maintenance for your 2023 Hyundai Venue SEL:
- Consult Your Owner’s Manual: Familiarize yourself with the maintenance schedule outlined in your vehicle’s manual. This will tell you when to schedule your oil changes and tire rotations.
- Schedule Services on Time: Adhere to the recommended service intervals, keeping in mind the 1,000-mile or 1-month grace period.
- Visit an Authorized Hyundai Dealer: Ensure you take your 2023 Hyundai Venue SEL to an authorized Hyundai service center to redeem your complimentary maintenance.
- Keep Records: Maintain records of your service visits for your own documentation and in case of any questions in the future.
Conclusion
The Hyundai Complimentary Maintenance program is a valuable benefit for owners of the 2023 Hyundai Venue SEL. By understanding the terms and coverage of this program, you can ensure your vehicle receives the essential maintenance it needs during the initial years of ownership, saving you money and contributing to the long-term health of your car. Remember to always refer to your 2023 Hyundai Venue SEL Owner’s Manual for the most accurate and detailed maintenance schedule and program information, and contact your local Hyundai dealer with any specific questions.
