This return policy applies to all purchases made online from mercedesbenzxentrysoftwaresubscription.store for Wagon Car parts.
Clearance Items
Clearance items are deeply discounted and are considered final sale. Returns on clearance items are only accepted within 7 days of the original purchase date. To be eligible for a return on a clearance item, you must request and receive a Return Authorization number (RA#). No returns will be accepted without a valid RA#. All returned clearance parts must be in new, unused condition and returned in their original packaging. Customers are responsible for all return shipping costs. We strongly recommend using a trackable and insured shipping service for your return. A 25% restocking fee will be applied to all approved clearance item returns. This fee will be deducted from your refund. Refunds will be issued for the part value, minus the restocking fee and applicable taxes, upon receipt and inspection of the returned item. Original shipping charges, if any, are non-refundable. By placing an order on mercedesbenzxentrysoftwaresubscription.store, you acknowledge and agree to this clearance item return policy.
Regularly Priced Items
For regularly priced wagon car parts purchased through our website, we accept returns within 30 days of the original purchase date. To initiate a return, you MUST obtain a Return Authorization number (RA#). Returns without a pre-approved RA# will not be processed. Returned parts must be in new, unused, and resalable condition, including all original packaging. Customers are responsible for the cost of return shipping. For your protection, please use a shipping method that offers tracking and insurance. A 25% restocking fee will be applied to all returns of regularly priced items. This fee covers processing and restocking and will be deducted from your refund. Upon receiving the returned part and verifying its condition, we will issue a refund for the part’s purchase price, less the restocking fee and any applicable taxes. Please note that original shipping fees, if any, are non-refundable. By completing a purchase on mercedesbenzxentrysoftwaresubscription.store, you indicate your acceptance of these return terms.
Exchanges
Exchanges for wagon car parts are permitted within 30 days of the original purchase date, but only for items of equal or lesser value. Exchanges are subject to part availability. A Return Authorization number (RA#) is required for all exchanges. Items returned for exchange without a valid RA
